City of Memphis - (TN)
Municipal electric utility · Tennessee · #96 of 3,199 U.S. utilities by customers · EIA utility #12293
City of Memphis - (TN) is a municipal electric utility serving 429,095 customers in Tennessee. In 2025 it sold 13,713 gigawatt-hours of electricity for $1.67B in revenue, an average realized rate of 12.15¢ per kWh across all customer classes and 13.24¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: transmission, distribution, bundled.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 385,015 | 5,274 | $698.52M | 13.24¢ | |
| Commercial | 43,987 | 5,989 | $781.14M | 13.04¢ | |
| Industrial | 93 | 2,450 | $186.62M | 7.62¢ | |
| Total | 429,095 | 13,713 | $1.67B | 12.15¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,142 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 422,797 | 13,071 | $1.30B | 10.60¢ |
| 2022 | 420,132 | 13,065 | $1.47B | 11.97¢ |
| 2023 | 414,530 | 12,632 | $1.38B | 11.56¢ |
| 2024 | 423,338 | 12,944 | $1.48B | 12.16¢ |
| 2025 | 429,095 | 13,713 | $1.67B | 13.24¢ |
Reliability (2025)
Average outage time (SAIDI): 349 minutes per customer per year
Average outages (SAIFI): 2.23 per customer
Average restoration time (CAIDI): 156 minutes
As reported for Tennessee under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 14,214 GWh
Winter peak demand: 2,368 MW
Energy losses: 3.5% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 95.1% of 427,555 meters
Counties served
Shelby, TN
Other large utilities in Tennessee
- Nashville Electric Service - 470,927 customers, residential 14.04¢
- Middle Tennessee E M C - 348,660 customers, residential 12.47¢
- Knoxville Utilities Board - 222,350 customers, residential 13.83¢
- City of Chattanooga - (TN) - 202,061 customers, residential 12.92¢
- Volunteer Electric Coop - 129,770 customers, residential 13.08¢
- Cumberland Elec Member Corp - 113,734 customers, residential 13.76¢
- City of Clarksville - (TN) - 86,998 customers, residential 13.67¢
- Duck River Elec Member Corp - 86,055 customers, residential 13.59¢
All Tennessee utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #12293 in the EIA frame.