City of New Richmond
Municipal electric utility · Wisconsin · #1,447 of 3,199 U.S. utilities by customers · EIA utility #13481
City of New Richmond is a municipal electric utility serving 5,850 customers in Wisconsin. In 2025 it sold 111 gigawatt-hours of electricity for $12.52M in revenue, an average realized rate of 11.26¢ per kWh across all customer classes and 12.40¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 5,089 | 43.9 | $5.45M | 12.40¢ | |
| Commercial | 761 | 67.3 | $7.08M | 10.52¢ | |
| Total | 5,850 | 111 | $12.52M | 11.26¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (719 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 5,246 | 102 | $10.55M | 11.20¢ |
| 2022 | 5,390 | 106 | $11.79M | 12.00¢ |
| 2023 | 5,584 | 110 | $11.61M | 11.47¢ |
| 2024 | 5,705 | 106 | $11.22M | 11.60¢ |
| 2025 | 5,850 | 111 | $12.52M | 12.40¢ |
Reliability (2025)
Average outage time (SAIDI): 13 minutes per customer per year
Average outages (SAIFI): 0.10 per customer
Average restoration time (CAIDI): 127 minutes
As reported for Wisconsin under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 0.0 GWh
Wholesale power purchased: 115 GWh
Winter peak demand: 19 MW
Energy losses: 3.6% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.5% of 5,997 meters
Customer-sited generation (net metering): 21 installations, 0.4 MW of capacity
Counties served
St Croix, WI
Other large utilities in Wisconsin
- Wisconsin Electric Power Co - 1,179,163 customers, residential 20.53¢
- Wisconsin Power & Light Co - 505,706 customers, residential 18.47¢
- Wisconsin Public Service Corp - 472,199 customers, residential 17.20¢
- Northern States Power Co - 273,992 customers, residential 15.55¢
- Madison Gas & Electric Co - 168,439 customers, residential 21.11¢
- Adams-Columbia Electric Coop - 39,826 customers, residential 18.98¢
- Polk-Burnett Electric Coop - 22,408 customers, residential 15.96¢
- Riverland Energy Cooperative - 20,219 customers, residential 16.19¢
All Wisconsin utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #13481 in the EIA frame.