City of Palo Alto - (CA)
Municipal electric utility · California · #543 of 3,199 U.S. utilities by customers · EIA utility #14401
City of Palo Alto - (CA) is a municipal electric utility serving 29,265 customers in California. In 2025 it sold 924 gigawatt-hours of electricity for $191.86M in revenue, an average realized rate of 20.77¢ per kWh across all customer classes and 21.36¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: buying transmission, distribution, wholesale marketing, bundled.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 25,672 | 159 | $33.96M | 21.36¢ | |
| Commercial | 3,543 | 651 | $136.31M | 20.95¢ | |
| Industrial | 50 | 114 | $21.59M | 18.95¢ | |
| Total | 29,265 | 924 | $191.86M | 20.77¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (516 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 30,025 | 800 | $126.88M | 16.23¢ |
| 2022 | 29,644 | 827 | $142.12M | 17.42¢ |
| 2023 | 29,854 | 822 | $154.78M | 20.21¢ |
| 2024 | 29,833 | 892 | $159.58M | 20.67¢ |
| 2025 | 29,265 | 924 | $191.86M | 21.36¢ |
Reliability (2025)
Average outage time (SAIDI): 68 minutes per customer per year
Average outages (SAIFI): 0.62 per customer
Average restoration time (CAIDI): 110 minutes
As reported for California under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 944 GWh
Winter peak demand: 137 MW
Energy losses: 1.8% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 88.0% of 30,540 meters
Customer-sited generation (net metering): 1,891 installations, 21.6 MW of capacity
Counties served
Santa Clara, CA
Other large utilities in California
- Southern California Edison Co - 3,735,576 customers, residential 31.48¢
- Pacific Gas & Electric Co. - 2,008,682 customers, residential 37.52¢
- Los Angeles Department of Water & Power - 1,516,453 customers, residential 26.48¢
- San Diego Community Power - 939,547 customers, residential 15.76¢
- Clean Power Alliance of Southern Califor - 819,661 customers, residential 13.95¢
- Sunrun Inc. - 796,359 customers, residential 26.53¢
- Ava Community Energy - 724,515 customers, residential 14.48¢
- Sacramento Municipal Util Dist - 675,491 customers, residential 18.93¢
All California utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #14401 in the EIA frame.