City of Salem - (VA)
Municipal electric utility · Virginia · #943 of 3,199 U.S. utilities by customers · EIA utility #16558
City of Salem - (VA) is a municipal electric utility serving 13,654 customers in Virginia. In 2025 it sold 351 gigawatt-hours of electricity for $52.22M in revenue, an average realized rate of 14.90¢ per kWh across all customer classes and 15.51¢ per kWh for residential customers. Its reported service territory covers 2 counties. EIA records its activities as: buying transmission, distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 11,426 | 130 | $20.14M | 15.51¢ | |
| Commercial | 2,158 | 98.4 | $15.23M | 15.47¢ | |
| Industrial | 70 | 122 | $16.86M | 13.78¢ | |
| Total | 13,654 | 351 | $52.22M | 14.90¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (947 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 13,430 | 353 | $39.56M | 11.84¢ |
| 2022 | 13,462 | 354 | $41.17M | 12.37¢ |
| 2023 | 13,426 | 331 | $40.49M | 12.93¢ |
| 2024 | 13,519 | 343 | $49.00M | 15.11¢ |
| 2025 | 13,654 | 351 | $52.22M | 15.51¢ |
Reliability (2025)
Average outage time (SAIDI): 28 minutes per customer per year
Average outages (SAIFI): 0.29 per customer
Average restoration time (CAIDI): 96 minutes
As reported for Virginia under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 361 GWh
Winter peak demand: 68 MW
Energy losses: 3.0% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 13,654 meters
Customer-sited generation (net metering): 118 installations, 1.1 MW of capacity
Counties served
Roanoke, VASalem City, VA
Other large utilities in Virginia
- Virginia Electric & Power Co - 2,809,577 customers, residential 15.07¢
- Appalachian Power Co - 968,592 customers, residential 17.08¢
- Rappahannock Electric Coop - 184,421 customers, residential 15.49¢
- Northern Virginia Elec Coop - 184,104 customers, residential 12.60¢
- Shenandoah Valley Elec Coop - 102,230 customers, residential 14.49¢
- Southside Electric Coop, Inc - 59,799 customers, residential 15.48¢
- City of Danville - (VA) - 43,416 customers, residential 15.81¢
- Central Virginia Electric Coop - 40,194 customers, residential 16.16¢
All Virginia utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #16558 in the EIA frame.