Entergy Arkansas LLC
Investor Owned electric utility · Arkansas · #55 of 3,199 U.S. utilities by customers · EIA utility #814
Entergy Arkansas LLC is a investor owned electric utility serving 737,063 customers in Arkansas, Tennessee. In 2025 it sold 25,863 gigawatt-hours of electricity for $2.42B in revenue, an average realized rate of 9.34¢ per kWh across all customer classes and 13.36¢ per kWh for residential customers. Its reported service territory covers 71 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, buying distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 612,255 | 7,970 | $1.06B | 13.36¢ | |
| Commercial | 101,483 | 5,830 | $617.07M | 10.58¢ | |
| Industrial | 23,324 | 12,062 | $733.90M | 6.08¢ | |
| Transportation | 1 | 0.0 | $1.90K | 10.56¢ | |
| Total | 737,063 | 25,863 | $2.42B | 9.34¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,085 kWh/month).
Operations by state
| State | Customers | Sales (GWh) | Residential rate |
|---|---|---|---|
| Arkansas | 737,059 | 25,863 | 13.36¢ |
| Tennessee | 4 | 0.1 | 12.86¢ |
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 727,743 | 22,282 | $1.88B | 10.96¢ |
| 2022 | 725,187 | 22,326 | $2.06B | 11.80¢ |
| 2023 | 729,557 | 22,519 | $2.24B | 13.00¢ |
| 2024 | 732,671 | 23,423 | $2.22B | 12.97¢ |
| 2025 | 737,063 | 25,863 | $2.42B | 13.36¢ |
Reliability (2025)
Average outage time (SAIDI): 518 minutes per customer per year
Average outages (SAIFI): 2.24 per customer
Average restoration time (CAIDI): 231 minutes
As reported for Arkansas under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 27,981 GWh
Wholesale power purchased: 5,928 GWh
Winter peak demand: 4,565 MW
Energy losses: 6.3% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.3% of 850,852 meters
Customer-sited generation (net metering): 8,364 installations, 225.6 MW of capacity
Counties served
Arkansas, ARAshley, ARBaxter, ARBoone, ARBradley, ARCalhoun, ARCarroll, ARChicot, ARClark, ARClay, ARCleburne, ARCleveland, ARColumbia, ARConway, ARCraighead, ARCrittenden, ARCross, ARDallas, ARDesha, ARDrew, ARDunklin, MOFaulkner, ARFulton, ARGarland, ARGrant, ARGreene, ARHempstead, ARHot Spring, ARIndependence, ARIzard, ARJackson, ARJefferson, ARJohnson, ARLafayette, ARLawrence, ARLee, ARLincoln, ARLogan, ARLonoke, ARMarion, ARMiller, ARMississippi, ARMonroe, ARMontgomery, ARNevada, ARNew Madrid, MONewton, AROregon, MOOuachita, ARPemiscot, MOPerry, ARPhillips, ARPike, ARPoinsett, ARPope, ARPrairie, ARPulaski, ARRandolph, ARSaline, ARScott, AR + 11 more counties
Other large utilities in Arkansas
- Carroll Electric Coop Corp - (AR) - 125,120 customers, residential 13.43¢
- First Electric Coop Corp - 105,652 customers, residential 12.93¢
- Ozarks Electric Coop Corp - (AR) - 92,623 customers, residential 13.88¢
- Arkansas Valley Elec Coop Corp - 64,000 customers, residential 14.09¢
- City Water and Light Plant - (AR) - 40,997 customers, residential 7.14¢
- City of North Little Rock - (AR) - 40,750 customers, residential 12.49¢
- North Arkansas Elec Coop, Inc - 39,225 customers, residential 14.17¢
- Conway Corporation - 34,677 customers, residential 9.49¢
All Arkansas utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #814 in the EIA frame.