NineStar Connect
Cooperative electric utility · Indiana · #738 of 3,199 U.S. utilities by customers · EIA utility #8000
NineStar Connect is a cooperative electric utility serving 19,928 customers in Indiana. In 2025 it sold 358 gigawatt-hours of electricity for $57.07M in revenue, an average realized rate of 15.96¢ per kWh across all customer classes and 16.50¢ per kWh for residential customers. Its reported service territory covers 4 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 18,751 | 283 | $46.72M | 16.50¢ | |
| Commercial | 1,088 | 51.7 | $7.33M | 14.18¢ | |
| Industrial | 89 | 22.8 | $3.02M | 13.26¢ | |
| Total | 19,928 | 358 | $57.07M | 15.96¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,258 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 17,041 | 306 | $42.26M | 14.14¢ |
| 2022 | 17,794 | 323 | $45.79M | 14.69¢ |
| 2023 | 18,141 | 322 | $47.59M | 15.33¢ |
| 2024 | 18,936 | 337 | $51.12M | 15.68¢ |
| 2025 | 19,928 | 358 | $57.07M | 16.50¢ |
Reliability (2025)
Average outage time (SAIDI): 193 minutes per customer per year
Average outages (SAIFI): 1.65 per customer
Average restoration time (CAIDI): 117 minutes
As reported for Indiana under the Other standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 375 GWh
Winter peak demand: 78 MW
Energy losses: 4.6% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 19,928 meters
Customer-sited generation (net metering): 11 installations, 0.3 MW of capacity
Counties served
Hamilton, INHancock, INMadison, INRush, IN
Other large utilities in Indiana
- Duke Energy Indiana, LLC - 921,804 customers, residential 14.98¢
- Indiana Michigan Power Co - 618,131 customers, residential 17.17¢
- AES Indiana - 530,671 customers, residential 14.69¢
- Northern Indiana Pub Serv Co - 496,542 customers, residential 22.05¢
- Southern Indiana Gas & Elec Co - 154,465 customers, residential 19.78¢
- Hendricks County Rural E M C - 39,621 customers, residential 13.68¢
- South Central Indiana REMC - 35,833 customers, residential 17.54¢
- City of Anderson - (IN) - 33,543 customers, residential 12.67¢
All Indiana utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #8000 in the EIA frame.