Reliant Energy Retail Services
Retail Power Marketer electric utility · Texas · #18 of 3,199 U.S. utilities by customers · EIA utility #15847
Reliant Energy Retail Services is a retail power marketer electric utility serving 1,646,366 customers in Texas. In 2025 it sold 43,855 gigawatt-hours of electricity for $5.57B in revenue, an average realized rate of 12.71¢ per kWh across all customer classes and 18.38¢ per kWh for residential customers. EIA records its activities as: retail marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 1,545,510 | 19,244 | $3.54B | 18.38¢ | |
| Commercial | 99,315 | 4,357 | $611.76M | 14.04¢ | |
| Industrial | 1,541 | 20,254 | $1.43B | 7.04¢ | |
| Total | 1,646,366 | 43,855 | $5.57B | 12.71¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,038 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 1,440,089 | 41,699 | $4.21B | 14.02¢ |
| 2022 | 1,676,373 | 48,520 | $5.36B | 15.11¢ |
| 2023 | 1,642,814 | 46,962 | $5.47B | 16.45¢ |
| 2024 | 1,657,903 | 45,563 | $5.43B | 17.38¢ |
| 2025 | 1,646,366 | 43,855 | $5.57B | 18.38¢ |
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 46,133 GWh
Winter peak demand: — MW
Energy losses: 4.9% of energy handled
Other large utilities in Texas
- TXU Energy Retail Co, LLC - 1,867,539 customers, residential 19.36¢
- City of San Antonio - (TX) - 986,641 customers, residential 12.40¢
- Austin Energy - 577,889 customers, residential 13.14¢
- Entergy Texas Inc. - 531,824 customers, residential 13.89¢
- Pedernales Electric Coop, Inc - 474,954 customers, residential 12.75¢
- Just Energy - 474,201 customers, residential 16.82¢
- El Paso Electric Co - 470,748 customers, residential 13.01¢
- US Retailers, LLC - 456,512 customers, residential 15.77¢
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #15847 in the EIA frame.