City of Jackson - (TN)
Municipal electric utility · Tennessee · #434 of 3,199 U.S. utilities by customers · EIA utility #9612
City of Jackson - (TN) is a municipal electric utility serving 39,160 customers in Tennessee. In 2025 it sold 2,022 gigawatt-hours of electricity for $183.40M in revenue, an average realized rate of 9.07¢ per kWh across all customer classes and 12.57¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 32,264 | 422 | $52.99M | 12.57¢ | |
| Commercial | 6,862 | 544 | $66.68M | 12.26¢ | |
| Industrial | 34 | 1,056 | $63.73M | 6.03¢ | |
| Total | 39,160 | 2,022 | $183.40M | 9.07¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,089 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 36,825 | 1,651 | $140.53M | 11.11¢ |
| 2022 | 37,225 | 1,682 | $162.25M | 12.26¢ |
| 2023 | 37,991 | 1,630 | $150.91M | 11.92¢ |
| 2024 | 38,719 | 1,647 | $155.49M | 11.97¢ |
| 2025 | 39,160 | 2,022 | $183.40M | 12.57¢ |
Reliability (2025)
Average outage time (SAIDI): 186 minutes per customer per year
Average outages (SAIFI): 1.54 per customer
Average restoration time (CAIDI): 120 minutes
As reported for Tennessee under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 0.0 GWh
Wholesale power purchased: 2,068 GWh
Winter peak demand: 294 MW
Energy losses: 2.2% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 39,160 meters
Counties served
Madison, TN
Other large utilities in Tennessee
- Nashville Electric Service - 470,927 customers, residential 14.04¢
- City of Memphis - (TN) - 429,095 customers, residential 13.24¢
- Middle Tennessee E M C - 348,660 customers, residential 12.47¢
- Knoxville Utilities Board - 222,350 customers, residential 13.83¢
- City of Chattanooga - (TN) - 202,061 customers, residential 12.92¢
- Volunteer Electric Coop - 129,770 customers, residential 13.08¢
- Cumberland Elec Member Corp - 113,734 customers, residential 13.76¢
- City of Clarksville - (TN) - 86,998 customers, residential 13.67¢
All Tennessee utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #9612 in the EIA frame.