City of Taunton - (MA)
Municipal electric utility · Massachusetts · #422 of 3,199 U.S. utilities by customers · EIA utility #18488
City of Taunton - (MA) is a municipal electric utility serving 40,045 customers in Massachusetts. In 2025 it sold 624 gigawatt-hours of electricity for $120.09M in revenue, an average realized rate of 19.24¢ per kWh across all customer classes and 18.81¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: generation, buying transmission, distribution, wholesale marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 34,952 | 291 | $54.70M | 18.81¢ | |
| Commercial | 4,709 | 161 | $30.17M | 18.74¢ | |
| Industrial | 384 | 172 | $35.22M | 20.42¢ | |
| Total | 40,045 | 624 | $120.09M | 19.24¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (693 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 38,678 | 639 | $95.69M | 15.40¢ |
| 2022 | 39,168 | 638 | $106.36M | 17.22¢ |
| 2023 | 40,152 | 628 | $126.64M | 20.73¢ |
| 2024 | 40,690 | 596 | $125.02M | 21.46¢ |
| 2025 | 40,045 | 624 | $120.09M | 18.81¢ |
Reliability (2025)
Average outage time (SAIDI): 64 minutes per customer per year
Average outages (SAIFI): 1.41 per customer
Average restoration time (CAIDI): 45 minutes
As reported for Massachusetts under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 146 GWh
Wholesale power purchased: 452 GWh
Winter peak demand: 105 MW
Energy losses: 3.1% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 40,045 meters
Customer-sited generation (net metering): 539 installations, 10.9 MW of capacity
Counties served
Bristol, MA
Other large utilities in Massachusetts
- Constellation NewEnergy, Inc - 1,541,139 customers, residential 12.92¢
- Direct Energy Services - 1,310,067 customers, residential 14.56¢
- Massachusetts Electric Co - 486,042 customers, residential 33.66¢
- First Point Power, LLC - 353,137 customers, residential 13.82¢
- NSTAR Electric Company - 340,640 customers, residential 21.49¢
- Clearview Electric Inc. - 64,976 customers, residential 14.61¢
- Town of Reading - (MA) - 28,337 customers, residential 19.95¢
- City of Peabody - (MA) - 27,251 customers, residential 16.88¢
All Massachusetts utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #18488 in the EIA frame.