Portland General Electric Co
Investor Owned electric utility · Oregon · #41 of 3,199 U.S. utilities by customers · EIA utility #15248
Portland General Electric Co is a investor owned electric utility serving 954,954 customers in Oregon. In 2025 it sold 19,968 gigawatt-hours of electricity for $2.93B in revenue, an average realized rate of 14.66¢ per kWh across all customer classes and 18.79¢ per kWh for residential customers. Its reported service territory covers 7 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, wholesale marketing, retail marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 840,457 | 7,596 | $1.43B | 18.79¢ | |
| Commercial | 110,222 | 8,202 | $1.11B | 13.52¢ | |
| Industrial | 4,274 | 4,159 | $390.04M | 9.38¢ | |
| Transportation | 1 | 10.9 | $1.40M | 12.83¢ | |
| Total | 954,954 | 19,968 | $2.93B | 14.66¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (753 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 911,625 | 18,296 | $1.99B | 13.24¢ |
| 2022 | 921,926 | 18,905 | $2.11B | 13.64¢ |
| 2023 | 928,321 | 19,132 | $2.35B | 15.20¢ |
| 2024 | 942,383 | 19,273 | $2.75B | 18.19¢ |
| 2025 | 954,954 | 19,968 | $2.93B | 18.79¢ |
Reliability (2025)
Average outage time (SAIDI): 273 minutes per customer per year
Average outages (SAIFI): 0.89 per customer
Average restoration time (CAIDI): 307 minutes
As reported for Oregon under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 16,704 GWh
Wholesale power purchased: 14,044 GWh
Winter peak demand: 3,879 MW
Energy losses: 4.3% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 954,952 meters
Customer-sited generation (net metering): 35,344 installations, 354.2 MW of capacity
This utility also reported 702 delivery-only customers (1,138 GWh delivered) in 2025. Delivery figures are excluded from the totals above because the same electricity is also reported by the energy supplier - see Methodology.
Counties served
Clackamas, ORColumbia, ORMarion, ORMultnomah, ORPolk, ORWashington, ORYamhill, OR
Other large utilities in Oregon
- City of Eugene - (OR) - 100,820 customers, residential 14.24¢
- Central Lincoln People's Ut Dt - 41,745 customers, residential 11.39¢
- Central Electric Coop Inc - (OR) - 39,740 customers, residential 10.49¢
- City of Springfield - (OR) - 33,482 customers, residential 8.39¢
- Oregon Trail El Cons Coop, Inc - 31,805 customers, residential 10.97¢
- Consumers Power, Inc - 24,001 customers, residential 13.90¢
- Emerald People's Utility Dist - 22,908 customers, residential 11.54¢
- Tillamook Peoples Utility Dist - 22,615 customers, residential 12.66¢
All Oregon utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #15248 in the EIA frame.